Standard export for shipping
Package Type: Wooden Case
Q: How long is the delivery time?
A: 20 working days for 220V and 30 working days for 110V, after we received your payment or order confirmed.
Q: What is the warranty for the equipment?
A: One year. We can provide you lifelong technical support.
Q: What is the payment terms?
A: T/T, L/C,PayPal,Western Union, etc.
Q: What after-sales service can be provided by NewLabX ?
A: The after-sales service of NewLabX is divided into two parts: technical support and maintenance.
Q: What about the technical support and maintenance?
A: Sometimes users will get some problems when they operate the instruments which are unfamiliar or first time use, users can send us emails or call us about detailed information. We will provide users solution or operation video.For so many years’ experience, our instruments works well during warranty period. If there any parts are broken during warranty period, we would like to provide spare parts for free.